Shilpa Mishra

Biography

As Partner and Head of Human Resources & Operations, she serves as a key member of the leadership team, driving the organization’s people agenda and operational strategy with vision, structure, and accountability. With extensive experience across both domestic and international markets, she plays a critical role in strengthening organizational foundations and enabling scalable, sustainable growth.

Her expertise goes far beyond traditional HR management. She leads enterprise-wide initiatives that integrate workforce planning, operational governance, and business strategy to create a high-performing and future-ready organization. By aligning people, processes, and performance, she ensures operational efficiency while fostering a culture of excellence.

With significant exposure to cross-border operations, she has successfully designed and implemented frameworks that support global workforce structures, multi-location teams, and diverse regulatory environments. Her international experience enables seamless coordination across geographies and ensures compliance with both local and global standards.

She provides strategic leadership across:

• Organizational design and workforce strategy
• Talent acquisition and leadership development
• HR policy, governance, and risk management
• Performance management and culture transformation
• Payroll, compliance, and operational controls
• Process optimization and operational efficiency

Known for her decisive leadership and structured approach, she builds systems that enhance accountability, improve productivity, and strengthen business continuity. Her ability to balance strategic foresight with hands-on execution has consistently resulted in streamlined operations and an engaged, empowered workforce.

As a Partner, she actively collaborates with senior stakeholders to drive long-term organizational objectives, support expansion initiatives, and implement best practices across borders. She believes that strong people practices and robust operations are the backbone of every successful enterprise.

Through strategic leadership, global exposure, and operational excellence, she continues to shape a resilient organization equipped to thrive in both domestic and international markets.