Privacy Policy

Effective Date: [01st July 2024]
Last Updated: [07th October 2026]

SKMC Global ("SKMC", "we", "us" or "our") respects your privacy and is dedicated to managing personal information in a responsible manner.

The Privacy Policy describes how SKMC obtains, uses, stores, discloses and safeguards personal information in connection with your:

browsing or use of the website;

submission of an inquiry via the website;
requests for information, consultation or a call;
communication with us via e-mail, telephone or WhatsApp after submission of an inquiry via the website;
use of our digital media platforms related to the website; or
other communication with us regarding the website or potential services.

The Privacy Policy applies mainly to visitors to the website, prospective clients, general inquiries and regular business communication. Personal information disclosed to SKMC in the context of a professional relationship will be subject to further contractual and confidentiality arrangements as set out in Section 12 below.

1. About SKMC Global

SKMC Global is a professional services and consulting organisation providing tax, regulatory, customs, foreign trade, assurance, legal and secretarial, business advisory, outsourcing and related professional services.

The website is operated by SKMC Global.

Registered / Legal Address:
Unit B-540, Tower B, 5th Floor,
Logix Technova, Sector 132,
Noida, Uttar Pradesh, India.

For privacy-related queries or requests, you may contact us at:

Email: info@skmcglobal.com

Privacy-related matters are handled by the Legal & Compliance Team, with escalation to the responsible Partner or management where appropriate.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through or in connection with the SKMC website and website-generated enquiries.

It covers information relating to:

website visitors;
individuals submitting contact or service enquiries;
prospective clients and their representatives;
individuals requesting a call or consultation;
individuals communicating with SKMC in connection with a website enquiry; and
other persons who provide their personal information to SKMC on a voluntary basis via the website.

This Privacy Policy does not supersede any contractual agreements or confidentiality arrangements applicable to any processing operations.

3. Personal Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

3.1 Information you provide directly

This may include:

name;
email address;
mobile or telephone number;
company or organisation name;
designation or job title;
country or location;
service or area of interest;
subject of enquiry;
message or enquiry details;
information provided when requesting a consultation or call;
CV or resume where you apply for a position; and
any other information you voluntarily provide to us.

You should avoid submitting unnecessary sensitive personal information through a general website enquiry form.

3.2 Information collected through website usage

When you use our website, certain technical information may be collected automatically or through technologies used on the website. This may include information such as:

IP address;
browser and device information;
operating-system information;
pages visited;
approximate usage and interaction information;
referring pages or sources;
website performance information; and
information collected through cookies, analytics and similar technologies.

The specific use of cookies and similar technologies is addressed separately in our Cookie Policy.

4. How We Collect Information

We may collect personal information:

when you submit a Contact Us form;
when you submit a service or blog enquiry;
when you request a call or consultation;
when you submit information through another website enquiry mechanism;
when you submit a CV or recruitment application;
when you contact us by email, telephone or WhatsApp following an enquiry;
when you interact with our website;
through analytics and website technologies; and
when you voluntarily provide information to us through other website-related communications.

Our website may use third-party services and social-media technologies, including Google services, Meta services, WhatsApp, Google Maps and embedded YouTube content.

5. How Website Enquiries Are Processed

When you submit an enquiry through the SKMC website, the information provided may pass through the website's hosting and technical infrastructure before being routed to SKMC's designated email system.

Our current general enquiry flow is:

Website enquiry → website/hosting infrastructure → designated SKMC email system → authorised SKMC personnel → relevant sales or service team.

Website enquiry information may subsequently be recorded or transferred into internal business systems, including our CRM and other internal records, where appropriate.

SKMC currently uses a CRM hosted on a dedicated VPS for business and lead-management purposes.

Access to enquiry information is limited to personnel who require the information for legitimate business purposes, including responding to enquiries and coordinating relevant professional services.

6. Why We Use Personal Information

Depending on the circumstances, SKMC may use personal information for the following purposes:

6.1 Responding to enquiries

To:

respond to your enquiry;
provide information requested by you;
understand your requirements;
arrange a call or consultation;
connect you with the appropriate SKMC service team; and
communicate with you regarding your enquiry.

6.2 Providing and developing professional services

Where you request information or services from us, we may use relevant information to understand your requirements, prepare proposals, communicate with you and provide or discuss our professional services.

6.3 Business administration

We may use information for:

internal administration;
record keeping;
maintaining business and enquiry records;
managing communications;
service coordination;
security and fraud prevention; and
protecting our systems and business interests.

6.4 Marketing and professional communications

In cases where it is appropriate and legal to do so, SKMC will be allowed to use your contact details for communication regarding relevant professional services, updates or events.

If consent is needed for certain marketing activities, SKMC will seek out such consent and ensure that there is a method available for managing this consent.

We do not aim to use your personal data obtained from a general inquiry for any marketing purposes that may be unrelated to the reason for obtaining the data.

7. Marketing Communications

Communication between SKMC and its current or potential clients can take place through:

email;
telephone;
WhatsApp;
LinkedIn and other social-media avenues; and
any other appropriate channels of business communication.

Insofar as applicable, the marketing communications are subject to the requirements of applicable law as far as consent, preference, and opting out are concerned.

You can ask SKMC to stop sending marketing communications to you by writing to info@skmcglobal.com or following any unsubscribe/opt-out links in the communication itself.

The cessation of marketing communications will not necessarily lead to cessation of communications related to the ongoing business relationship or engagement.

8. Cookies, Analytics and Similar Technologies

SKMC uses cookies and similar technologies to operate, understand and improve its website and to support digital marketing activities.

The website currently uses or may use technologies including:

Google Analytics (GA4);
Google Tag Manager;
Meta Pixel;
Meta advertising and conversion-tracking technologies;
Google Maps;
embedded YouTube content; and
other website or social-media technologies that may be deployed from time to time.

These technologies may collect information relating to how visitors use our website, including browser or device type and interaction with our website.

At present, SKMC is not using the Meta Pixel for visitor retargeting purposes.

Further information on the technologies used, including their purposes and cookie expiration periods, can be found in a separate Cookie Policy.

For cookies or tracking technologies where consent or another user choice is necessary under applicable law, SKMC will put in place appropriate means.

9. Third-Party Platforms and Services

The website of SKMC may link to, integrate with, and embed content from third-party platforms.

Such third-party platforms may include:

WhatsApp;
Google Maps;
YouTube;
Meta/Facebook;
Instagram;
LinkedIn;
X; and
other social media and technology platforms that may be used by SKMC from time to time.

Third-party platforms may collect or process data according to their own privacy policies and terms of service when visitors interact with them.

Privacy practices of third-party platforms are not controlled by SKMC.

Visitors should check out the privacy policies of third-party providers when appropriate.

10. How We Share Personal Information

SKMC may disclose or make personal information available where reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

authorised SKMC employees and service teams;
partners and management personnel;
technology and hosting providers;
email and communication service providers;
CRM and business-management service providers;
professional advisers and consultants;
service providers supporting SKMC's business operations;
government, regulatory or law-enforcement authorities where required or permitted by law; and
other persons where disclosure is necessary to provide a requested service, protect our rights or comply with applicable law.

We seek to limit access to personal information to persons who need it for the relevant business or legal purpose.

SKMC does not sell personal information to third parties.

11. International Processing

SKMC is based in India but serves businesses and individuals from multiple jurisdictions, including Japan, Singapore, the UAE and other Middle Eastern markets, the United States, Europe and other Asian and international markets.

Personal information may therefore be received from individuals located outside India.

Depending on the technology, communication or service provider involved, information may also be processed in a jurisdiction other than India.

In cases where personal information is being transferred or processed internationally, SKMC shall take reasonable steps to effect such transfer/processing in compliance with law and any necessary contractual or technical safeguards.

Since the identities and physical locations of the third party technologies and service providers may vary from time to time, this Privacy Policy describes the international processing in general terms.

12. Client and Professional Engagement Information

In the course of providing professional services, SKMC may receive information that is considerably more detailed and sensitive than information normally collected through the website.

Depending on the engagement, this may include:

PAN and other identification information;
Aadhaar information where legitimately required;
passport information;
tax records and returns;
financial statements and financial information;
payroll and employee information;
information concerning directors, employees and expatriates;
customs and import/export documents;
bank information;
corporate records;
regulatory filings;
compliance information; and
other confidential business information.

The information can be processed to render professional services, to fulfill contract obligations, to comply with laws and regulations or to perform services on behalf of the client.

In certain cases where the processing relates to outsourcing, payroll, HR, tax processing/administration services, the client may determine the purpose of the processing of personal information, while SKMC processes such information on behalf of the client.

In other types of engagements, SKMC may independently decide how the information must be processed in order to provide professional services or fulfill legal or regulatory requirements.

Provisions relating to client confidentiality, processing of information under particular engagements, information security, retention of information, processors, international transfers of information, and other such related provisions should be considered in conjunction with SKMC’s Client Data & Confidentiality Notice, engagement letter and/or contractual documentation.

13. Recruitment Information

SKMC accepts applications and CVs/resumes through its website.

Where you apply for a position, we may collect and process information contained in your application, including:

name and contact details;
CV/resume;
qualifications and professional experience;
employment history;
information provided during interviews;
references and other recruitment-related information; and
other information voluntarily provided for recruitment purposes.

Recruitment information may be stored in SKMC's business email and cloud/document-storage systems and may be accessed by personnel involved in recruitment.

SKMC is not presently sharing recruitment applications with any external recruitment agencies.

Candidate data policies, including data retention, are detailed in the Recruitment Privacy Notice.

14. Data Retention

SKMC will hold personal information for only as long as it is reasonable to do so for the purpose for which that information was obtained or as long as required by or permitted under any laws or other regulations or obligations.

It is possible, therefore, for different kinds of information to be held for varying lengths of time.

For instance:

•inquiries through the website may be held for a time commensurate with the management of the inquiry and the associated business relationship;

•professional engagement information may be held in accordance with relevant legal, regulatory, professional and contractual obligations;

•marketing preferences may be held for as long as necessary to comply with them; and

•human resources information may be held in line with SKMC’s human resource information retention policy and any other relevant obligations.

SKMC will continue to hold certain information even after the end of an inquiry or business relationship, where this is reasonable to do so for legal, regulatory, professional, security, dispute resolution or record-keeping purposes.

15. Security of Personal Information

SKMC takes reasonable organisational, administrative and technical measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Depending on the system and nature of the information, these measures may include:

access controls;
password controls;
multi-factor authentication where deployed;
security measures provided by relevant technology and service providers;
backups;
endpoint security and antivirus measures;
employee confidentiality obligations;
restrictions on access to personal information;
incident-response procedures; and
other appropriate safeguards.

No means of transfer or storage can ever be guaranteed to be absolutely secure. Therefore, although SKMC makes reasonable efforts to ensure information security, it does not give an absolute guarantee of the same.

The company never discloses security information in the public domain when such an act can lead to additional security risks.

16. Data Breach and Security Incidents

SKMC has an internal protocol that deals with information security incidents.

In case the company finds out about any security incidents related to the personal information, SKMC shall evaluate the situation and take necessary actions as per law, contractual agreements, and the internal incident response protocols of SKMC.

When required by law, SKMC shall notify the concerned authorities and individuals.

17. Your Privacy Rights

Subject to applicable law and any applicable limitations, you may have rights relating to personal information held by SKMC.

Depending on the applicable law and circumstances, some of those may be:

the right to request information about processing of your personal information;
the right to access personal information;
the right to rectify incorrect information;
the right to delete information;
the right to withdraw consent, where applicable;
the right to object to and manage certain communications, where applicable;
the right to submit a complaint regarding privacy issues; and
any other rights that may exist in accordance with the applicable law.

These rights may have limitations. For example, SKMC might need to maintain or process some information because of some obligations imposed by laws and regulations, professional rules, agreements, and for reasons of safety and/or resolution of disputes.

In order to exercise an applicable privacy right, please contact:

info@skmcglobal.com

Please provide enough information so we could properly consider and respond to your request. We may need to verify your identity in some cases.

SKMC’s Legal & Compliance Department will be responsible for processing privacy requests.

18. Withdrawal of Consent and Marketing Preferences

Where SKMC processes your personal information on the basis of your consent, you may withdraw that consent subject to applicable law.

Withdrawal of consent does not affect processing that took place before the withdrawal or processing that may continue on another lawful basis where permitted by applicable law.

You may also opt out of marketing communications by:

using the unsubscribe mechanism provided in an email;
contacting info@skmcglobal.com; or
communicating your preference through the relevant SKMC communication channel.

19. Children's Privacy

The SKMC website is intended primarily for businesses, organisations, professionals and adults seeking professional services.

SKMC does not knowingly target children through its website.

If you believe that a child has provided personal information to SKMC through the website without appropriate involvement of a parent or lawful guardian, please contact us at info@skmcglobal.com.

20. Links to Other Websites

Our website may include links to other sites run by third parties.

The websites will not be within our control and hence the Privacy Policy will not apply to their privacy practices.

You are advised to look at the privacy policy of the site before you submit any personal information there.

21. Changes to This Privacy Policy

SKMC may update this Privacy Policy from time to time to reflect:

changes in our website or business practices;
changes in technology;
changes in the way we process personal information;
changes in applicable law or regulatory requirements; or
improvements to our privacy practices.

When we make material changes, we may update the "Last Updated" date and, where appropriate, provide additional notice.

You should review this page periodically to remain informed about how SKMC handles personal information.

22. Applicable Law and Regulatory Framework

SKMC is an Indian based firm and this Privacy Policy is framed keeping in mind the Indian legal and regulatory regime governing the processing of personal data.

This includes, as far as applicable to the processing activity and in force, the Digital Personal Data Protection Act, 2023, the rules made thereunder and other applicable Indian privacy, information security, confidentiality, and data protection laws.

The Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025 are applicable with the provision of phased commencement framework. Thus, the applicability of the laws referred in this Privacy Policy will be with respect to the applicability of the laws on SKMC.

If SKMC processes personal information about individuals or business entities based out of another jurisdiction, then other privacy or data protection laws may also apply in certain cases.

Nothing in this Privacy Policy is meant to give rise to any rights or obligations other than what is provided for under the law.

23. Contact Us

In case you have any questions or concerns with regards to the Privacy Policy, you can get in touch with us by:

SKMC Global
Unit B-540, Tower B, 5th Floor,
Logix Technova, Sector 132,
Noida, Uttar Pradesh, India.

Email: info@skmcglobal.com

Privacy Contact: Legal & Compliance Team

Where necessary, privacy matters may be escalated to the responsible Partner or management.